One trusted customer view across product, billing, support — synced into HubSpot.
A project for revops & cs
Customer 360
One trusted customer view across product, billing, support — synced into HubSpot.
Customer 360, unified
Key outcome this project is built to deliver.
Big
Project scope — typically 40–80 hrs of implementation.
28
Project number in the Avero GTM catalog.
RevOps
Primary function this project serves.
The problem
Sales, CS, and Finance each have a different picture of the customer. Nobody has the truth.
What we deliver
How we work
01 / Audit
1–2 hrs
We start by understanding your current state.
Before building anything, we map what exists today — your tools, your data, your processes, and where the gaps are. This shapes everything downstream.
- Current stack and integrations reviewed
- Process gaps and bottlenecks identified
- Success criteria defined with your team
02 / Build 40–80 hrs
We build the system and get it live.
Implementation is hands-on — we build directly in your tools, not in a sandbox. You see real outputs at every step, not mockups.
- Full implementation in your existing stack
- Data quality verified before going live
- Team walkthrough and handoff documentation
Outcome. Customer 360, unified — measured against your baseline from the audit phase.
03 / Expand
scoped after live
Once live, we identify what to build next.
Most projects unlock adjacent opportunities once the core is running. We scope expansion work after seeing real results — not before.
- Performance review at 30 days
- Adjacent automations identified
- Expansion scoped and prioritized
Want to run this project for your team?
We'll scope it to your stack and timeline.